Frequently Asked Questions

Choose a favourite pet photo - yours or the recipients. Type what you want the pet to say or sing. Create a personal video greeting. A watermarked preview will be created for you to review and after payment a non-watermarked version will be made available.

Use a sharp, well-lit pet-only photo with a clear face. Choose JPG, PNG or WebP up to 5 MB, with at least 512 pixels on each side; 1024 or more is recommended. The maximum is 30 megapixels. Crop out people and identifying details before uploading.

Not ready to commit: buy generation-only packs, with credit if a clean video is later purchased.

The exact video you previewed, without the preview watermark. You can download it, or copy a card link to share through your own email or messaging app.

Anyone with a valid card share link can view that card while access is available. A recipient can forward a link or keep a downloaded copy.

Read our Photo & privacy FAQ or email hello@petpop.cards.